Shipping policy

Shipping Policy 

Effective Date: April 18, 2026

Thank you for shopping with KoloreWorld. This Shipping Policy outlines how we handle order processing, shipping, and delivery.

1. Order Processing Time
- All orders are processed within 1–3 business days (excluding weekends and holidays)
- Once your order is processed, you will receive a confirmation email with tracking information

2. Shipping Time & Delivery
- United States: Estimated delivery time is 5–10 business days
- International Shipping: Estimated delivery time is 7–20 business days (depending on location)
- Please note that delivery times are estimates and may vary due to carrier delays or external factors

3. Shipping Fees
- Shipping fees are calculated at checkout based on your location and selected shipping method
- Free shipping promotions may be offered from time to time

4. Order Tracking
- Once your order has been shipped, you will receive a tracking number via email
- Please allow 24–48 hours for tracking updates to appear

5. Delays
KoloreWorld is not responsible for delays caused by:
- Shipping carriers
- Customs processing (for international orders)
- Weather or unforeseen circumstances

6. Incorrect Address
- Please ensure your shipping address is correct at checkout
- We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer

 7. Lost or Stolen Packages
- KoloreWorld is not responsible for lost or stolen packages marked as “Delivered”
- If you experience an issue, please contact the shipping carrier directly

8. Damaged Items
- If your item arrives damaged, please contact us within 48 hours of delivery
- Include photos of the damaged product and packaging for assistance

 9. Contact Us
If you have any questions about shipping, please contact us: